HIMSS21 Changemaker Podcast: Alison Connelly-Flores of City Well being Plan

Within the first episode of the HIMSS21 Changemaker Podcast collection, a HIMSSCast manufacturing, Healthcare IT Information Government Editor Mike Miliard speaks with Alison Conelly-Flores, chief medical info officer at City Well being Plan, a gaggle of federally-qualified group well being facilities primarily based within the Bronx, New York.

On this interview, Conelly-Flores explains how the supplier’s digital well being file and IT infrastructure had been important to its fast response because the COVID-19 public well being emergency overwhelmed the town in spring of 2020. She describes UHP’s focused affected person engagement efforts to make sure vaccines might attain as many individuals as potential. And he or she spotlights the worth of managing social determinants of well being, particularly in underserved communities – one thing that is all the time been core to UHP’s mission.

In June, HIMSS (mum or dad firm of Healthcare IT Information) named the primary recipients of the Changemakers in Well being Awards, meant to acknowledge leaders worldwide who’re harnessing info and know-how towards higher well being outcomes. The awardees shall be acknowledged on the 2021 HIMSS International Well being Convention & Exhibition, scheduled for August 9-13 in Las Vegas. Test again within the weeks and months forward for extra podcast interviews with different healthcare leaders from this 12 months’s listing.


Themes and speaking factors on this Changemaker Podcast episode:

  • An outline of Bronx-based City Well being Plan and its affected person inhabitants.
  • Challenges and successes tales as CMIO at a FQHC.
  • How UHP responded to the hard-hit early days of the COVID-19 disaster in NYC.
  • Whether or not its know-how infrastructure was as much as the duty as affected person volumes elevated.
  • Telehealth: The place it was pre-pandemic, and the way rapidly it was scaled up?
  • How digital care and distant monitoring shall be utilized by UHP going ahead.
  • The worth of EHR optimization, and finest practices for bettering supplier expertise.
  • Affected person engagement methods for UHP’s vaccination outreach marketing campaign.
  • How the pandemic has highlighted the necessity for higher consideration to SDOH.


Hyperlinks associated to this episode:

HIMSS names 2021 Changemaker Award winners

EHR helps City Well being Plan attend to ‘complete affected person’

Readers share their tales of how the COVID-19 pandemic is affecting them

Digital well being instruments may help with COVID-19 vaccine hesitancy

Medical teams urge racial knowledge assortment efforts for COVID-19 vaccinations

The function of well being programs in empowering communities

Digital well being literacy as a social determinant of well being

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