9 journey tech startups that may speed up post-COVID-19 restoration for airways and airports

In partnership with the FTE Innovation & Startup Hub, the current FTE APEX Digital Expo 2021 supplied a possibility for a number of the most forward-thinking startups and scaleups within the journey tech area to showcase their revolutionary options. From AI-based baggage identification and self-service tech to information administration and sustainability options – see how these 9 startups may also help the trade bounce again from the COVID-19 pandemic, create extra income streams and improve the end-to-end passenger expertise.

BagsID Community

BagsID Community is a baggage identification resolution that makes use of synthetic intelligence (AI), deep studying, and laptop imaginative and prescient to construct smarter baggage options for the journey trade. It might detect particular person luggage by their distinctive bodily traits (together with scratches, dents and different options) by the expertise behind biometrics and photograph recognition. The answer creates much less waste, is best for the setting, is extra correct (99% learn fee), and might create extra income streams by extra environment friendly loading and forecasting. The answer can detect particular person luggage by their distinctive bodily traits (together with scratches, dents and different options), utilizing biometrics and photograph recognition, and is a promising substitute for barcode and RFID. “The concept of BagsID began pre-pandemic and we’re very happy that, regardless of these challenges, the airport and airline trade continues to be desirous to make change and collaborate,” says Marlon van der Meer, founder and CEO of BagsID Community. “Legacy baggage identification options are of their closing stage of their lifecycle and RFID is just not taking off for apparent causes. It is just too costly and functions are too restricted. Information extracted out of photographs is the important thing for brand spanking new prospects. We’re right here to be that resolution, and we’re right here to remain. Baggage has an unlimited impression on passenger expertise, income, and on the setting, but it’s typically a intentionally missed a part of the air journey trade. BagsID will change that.”


Plan3 is a passenger-focused disruption administration system that places unrivalled ease of restoration within the fingers of disruptions buyer care operators. Developed by a workforce of aviation trade specialists, Plan3 solves each facet of passenger disruption occasions – flight rebooking, resort lodging, floor transportation, vouchers and refunds. With Plan3, airways simply create and publish related choices, and passengers can self-serve their option to a seamless onward journey. With zero system integration required to get began, and no arrange or flat month-to-month charges, the answer is designed to offer a best-in-class buyer expertise whereas serving to get well margins. The startup lately introduced a brand new partnership with Icelandic service PLAY, which can utilise Plan3’s system to handle disruptions, delivering an enhanced passenger expertise to prospects within the eye of disruption occasions, comparable to volcanic eruptions, which will be frequent in Iceland.

Origen Air

Origen Air is a brilliant, dwelling, air purification firm that filters microscopic pollution, micro organism, and viruses for enterprises working inside public areas. The corporate has launched the Sentinel, a plant-based, zero waste, autonomous air air purifier, which incorporates Origen Air’s genetically enhanced Golden Pothos Ivy, virus-killing UV-C gentle expertise and an ultra-high-definition digital show. Via subscription companies and digital advert revenues, the corporate provides and maintains air purification {hardware}, software program, and air high quality information.


US-based UnDelay has developed a proprietary expertise that converts tons of of radio conversations into textual content concurrently. With this information, airways, airports and journey firms can discover out if a flight will probably be delayed earlier than that delay is reported. The startup has obtained an funding from Georgia Tech and the Chris Klauss’ Fund to reinforce aviation expertise to scale back flight delays and enhance total air and floor visitors efficiency at airports. Referring to his participation at FTE APEX Digital Expo 2021 on 25-26 Might, CEO Safir Monroe, commented: “Attending the Future Journey Expertise convention was a superb platform to fulfill trade airline and airport executives, comparable to SunExpress, with whom we’re progressing for a pilot undertaking. UnDelay’s AI pushed,  machine studying expertise, is the quickest airline communication information aggregator that determines the reason for the plane delay. Not like our rivals, it could possibly decide in actual time occasions comparable to chicken strikes, aircraft pushback approval, taxi departure, engine issues or if there’s an upcoming delay mentioned earlier than an official report is launched. This permits a sturdy motion response by respective floor operative departments to repair the trigger of the delay sooner.”

Elevation Software program

Elevation Software program, a high-tech Denver-based airport and airline-focused software program firm, is a completely owned and operated subsidiary of Blndspt Consulting. Collectively the 2 firms goal to convey innovative options to the aviation trade. Extra lately, the businesses that are members of the Worldwide Air Transport Affiliation (IATA), have led the hassle to architect and launch the brand new airport Frequent Use Self Service (CUSS) specification which is anticipated to advance the usage of self-service at airports. “Via partnerships with thriving US carriers like Frontier Airways, Elevation Software program is now a pivotal mainstay in a number of the largest airports within the nation,” explains Steve Tate, Chief Expertise Officer at Blndspt Consulting & Elevation Software program. “The Elevation Suite allows airways to course of passenger masses properly past that in pre-COVID-19 occasions. And with cutting-edge merchandise now hitting airports, new and fascinating cellular passenger experiences can lastly emerge. Processing considerably extra passengers by self-service mediums continues to permit expedited and safer journeys by crowded check-in lobbies.”

International Journey Issues

Aviation consulting firm International Journey Issues (GTM) is famend for its administration experience and hands-on collaboration throughout a lot of operational disciplines, together with floor dealing with actions, price discount methods, useful resource optimisation, efficiency improvement and digital and self-service deployment tasks. The UK-based startup focuses on serving to its world portfolio of purchasers overcome a various set of challenges by problem-solving recommendation and specialised technical examination to enhance their strategic positioning and monetary effectivity. Main the corporate is Proprietor & Founder Steve Tarbuck, who’s a broadly acknowledged aviation skilled, having held administration positions with low-cost carriers together with Go Fly Restricted, Ryanair and Sterling Airways, in addition to full-service carriers Qatar Airways and Brussels Airways. He explains: “Our goal is to assist firms turn into extra financially and operationally environment friendly by design pondering, creativity, working smarter and doing extra with much less.” Within the final 5 years since its inception GTM has labored on a lot of prolonged assignments with Dublin-based PlaneConsult for Mexican ultra-low-cost service VivaAerobus, in addition to Saudia and Irish regional start-up service Emerald Airways who will probably be working the Aer Lingus regional franchise from the tip of 2022. Further prospects embody WOW air, Flight Register, Ink Aviation, and lots of extra. Furthermore, as an IATA accredited teacher, Tarbuck delivers coaching and facilitates workshops specializing in re-imagining the passenger expertise by service design pondering.


Israeli startup Fetcherr has developed a ground-breaking synthetic intelligence expertise that tackles one of many greatest challenges for airways – pricing and income administration. Its AI-based demand prediction and steady pricing system allows organisations emigrate to superior steady AI-based choice making. Fetcherr’s expertise is extremely revolutionary within the discipline of synthetic intelligence and is predicated on fashions which might be at the moment utilised in refined markets comparable to algorithmic buying and selling and monetary markets. CEO and Founder Roy Cohen explains: “Fetcherr’s stay product might be the one real-time system in the present day within the aviation market that proved to precisely predict demand and allow higher decision-making talents comparable to steady pricing, fare submitting and shortly fare administration.” The corporate has lately undergone a profitable validation within the aviation market with a number one Asian service, during which the system demonstrated correct six-month demand forecasting capabilities even through the COVID-19 pandemic. Following the validation, Fetcherr says that it at the moment has partnerships with 18 airways within the pipeline, and it expects to make its product out there for each legacy and low-cost airways by the tip of 2021.


Co-funded by the European Fee, the ICARUS undertaking goals to ship a novel framework and structure that leverages huge information to convey innovation and collaboration throughout at the moment diversified and fragmented trade gamers. Among the many companions participating in ICARUS is Athens Worldwide Airport, which has undertaken trials of varied descriptive and predictive analytics to deal with core airport capability challenges, comparable to flight delay prediction, capability modelling, airport visitors forecasting and slot allocation. In response to the airport, information analytics has allowed it to find hidden patterns and implicit relations between operations and scheduling. Taking part within the undertaking can be IT firm Cellock, which has utilised the platform to look at real-life situations, addressing two essential airline ache factors – predicting on-board gross sales and optimising tray loading. The evaluation was performed through the use of historic information from purchase on board (BoB) retail and meals & beverage (F&B) inflight gross sales, the variety of passengers, airplane loading for F&B, flights discrepancies, in addition to different associated exterior information, comparable to climate information and flight standing information. Haris Zacharatos, CEO of Cellock, defined that ICARUS has helped Cellock and particularly its BoB product to offer distinctive new options to its prospects. The second state of affairs that was put to the take a look at was to foretell worthwhile reductions and affords to extend inflight gross sales. For this goal, Cellock skilled a machine studying algorithm to foretell the variety of inflight product gross sales, aiming to optimise tray loadings, minimise in-cabin waste, and subsequently cut back CO2 emission charges. The passenger expertise was not directly enhanced by offering product gross sales and bundle affords on F&B and obligation free merchandise already out there on board, that had been associated to the travellers’ total journey or vacation spot.

Aeroficial Intelligence

Aeroficial Intelligence is a software program firm offering optimisation options to airways, airports, civil aviation authorities and air navigation service suppliers. The startup’s Efficiency Cockpit information analytics resolution has been designed to extend runway capability and throughput, higher utilise airport infrastructure, save emissions and prices in operations. The answer has been deployed by the Qatar Civil Aviation Authority to reinforce capability and runway throughput at Hamad Worldwide Airport and assist improve effectivity. The corporate has additionally lately launched its newest product, referred to as Queue Analyser, which goals to streamline departure processes and cut back emissions on the airside.

Keep in mind, there’s nonetheless loads of time to discover the Digital Expo platform, because it stays open as a useful resource till 23:59 BST on twenty fifth June 2021. The exhibition corridor stays open and is free to entry for all. Entry the digital platform right here.

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The FTE Innovation & Startup Hub brings collectively essentially the most forward-thinking corporates, startups and scaleups within the air transport trade. It supplies a novel platform, by our bodily and digital occasions, for them to share experience, collaborate and ship optimistic change, particularly throughout these difficult occasions. Company Companions embody the likes of Pittsburgh Airport, CVG Airport, Southwest Airways, Marubeni Company and lots of extra.

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